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Member communications and education

Clear and engaging information is essential to ensure your members make the most of their pension opportunities.

Through our Master Trust solution, employers can offer member communications and education that will guide your employees from enrolment right through to retirement, delivering relevant information through a variety of channels.

Through the SEI education curriculum, “What are you up to after work?”, members learn about key investment concepts and the various scheme features. It's everything they will need in order to plan for their life after work—that being a comfortable and enjoyable retirement. Most importantly, the communications promote the appropriate action by members, in an easy-to-understand way.

Educational resources include:

  • An easy-to-read joiner pack
  • Annual newsletters
  • Knowledgeable representatives to answer members’ questions on all aspects of the scheme
  • Professionally run educational seminars that can be delivered initially or as needed
  • Secure, online access to account details, as well as educational information to assist in decision-making