Tone from the top: SEI and Benchmark Capital
David White, CEO of Benchmark Capital, and Brett Williams, Managing Director SEI Wealth Platform and CEO, SEI Investments (Europe) Ltd, talk about how they have collectively taken bold decisions to tackle change and drive growth.
Tone from the top: SEI and Benchmark Capital
Brett Williams (00:08):
Hi, I'm Brett Williams of SEI, and I'm here today to talk about our partnership with Benchmark Capital. SEI provides an SWP platform, so an institutional platform, which is the engine which sits behind wealth management businesses.
David White (00:23):
Hi, I'm David White, I'm Chief Executive of Benchmark Capital. We're a wealth management solutions business, and we provide technology investment and advice solutions to UK financial advisors. Partnership to me means trust and respect. So everything about the partnership we have with SEI is built on trust, but it's built on respect. I think from the conversations that Brett and I have, and then throughout our respective organisations, they know that tone is set from the top, and it's really important that there is that trust in each other's capabilities, in each other's skills and experiences, but there's a real respect that goes throughout both of our organisations, and that to me is the secret of a strong partnership. I think that's what works really well for us, in the sense that we know each other's goals, we know each other's aims, and we can join together seamlessly to bring it to life.
Brett Williams (01:18):
I think one of the things of a good partnership is not just that we sort of agree with each other, but that we can challenge each other to make sure that we actually understand each other, and sometimes to change direction slightly. Outsourcing now is a huge decision for anybody to take, and if you take it, you want to be able to trust the people that you're working with, and the best way to trust the people that you're working with is to know that they deliver what they promise. That's what I do say to other CEOs, other potential partners of ours, is we will help you focus on the thing that's most important to you and your business, and we will help you to build a business, but to do that, we have to work in partnership. You have to tell us what it is you're trying to achieve, because we to know that in order to make sure that we can help you achieve that.
David White (02:07):
Yeah, I'd agree, Brett. I think for me, it's about being open and honest about what you want out of the relationship, but also making sure you understand what a partnership is. A lot of people say, "I want a partnership," but then what they introduce is the client supplier relationship, and then they wonder why it doesn't work for them. That's from the CEO all the way down to the people who are running the operations and dealing with the day to day challenges that come up. I think at every level, you've got to invest in that relationship. Otherwise, you won't get out of it what you want. I think the other bit is about adaptability. I mean, none of us could have foreseen the year we had last year, and we continue to have challenges this year with COVID and how we've adapted.
But I think just continually adapting, realising the new situation, getting our teams together, and doing all that remotely has been, quite frankly, phenomenal. Just the whole adaptability, the whole way that we've supported each other really along that journey, but that to me is the sign of a true partnership, that you've been able to see where we're going, you've adapted along the way, and you've really helped us be the success we are today. I think it's about how do we continue to adapt and continue to evolve our business model so that we can continue to have joint success.
Interested in learning more?
Speak to a member of the team to discover how a strategic partnership with SEI could be the right fit for your business.
The material on this webpage is provided for informational purposes only, for intended recipients who are professional investors and is not for further distribution.
SEI does not accept any responsibility for the accuracy and completeness of the Benchmark Capital quotes or views and opinions. No liability is accepted for any errors or omissions in the SEI information or any action taken on the basis of this information.
This material represents an assessment of the working relationship at a specific point in time and is not intended to be a forecast of future events.
This information is issued and approved by SEI Investments (Europe) Ltd (“SIEL”) 1st Floor, Alphabeta, 14-18 Finsbury Square, London EC2A 1BR.
SIEL is authorised and regulated by the Financial Conduct Authority in the United Kingdom. While considerable care has been taken to ensure the information contained within this webpage is accurate and up-to-date, no warranty is given as to the accuracy or completeness of any information and no liability is accepted for any errors or omissions in such information or any action taken on the basis of this information.
The views and opinions on this webpage are of SIEL only, which are subject to change. They should not be construed as investment advice.
The value of an investment and any income from it can go down as well as up. Investors may not get back the original amount invested.